It's only necessary to click this button one time, as doing thi. This may permit the connection to be established.
If you encounter the "Video connection timed out" error, please do the following: 1) Try clicking the "try again" button on that same page. Please exit the pre-exam webcam check, and click the "i" icon in the LockDown Br. When there are warnings of not being able to detect the webcam, or you experience a "Spinning Wheel" icon (but no webcam image) we recommend students follow these steps: 1. It's also possible that you aren't seeing the below mess.Ĭlick > Cannot detect or configure the webcam If your webcam is not detected at some point during the pre-exam webcam check, and you see the below message, it is likely caused by 3rd party anti-virus software that is installed on your computer.
If you encounter any of the above "spinning wheel" errors (and blanked out frame where your webcam image should be), it's because another program, background process, or privacy setting on your computer is preventing LockDown Browser from activating your. Lockdown Browser FAQ : With Respondus MonitorĬlick > Spinning Wheel During Webcam Check
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